how should i prepare for my facial?

For the best experience, please arrive well-hydrated and at least one hour after your last meal. To support deep relaxation, avoid excessive caffeine—I’ll do the same!

Please refrain from waxing, retinols, exfoliation, or peels for at least a week before your appointment. If you’ve had Botox or fillers, wait at least four weeks before scheduling your facial.

how often should i come in?

Holistic skin therapy works best as part of a consistent self-care routine. The ideal frequency varies—some come in twice a month, while others align their visits with the seasons. My goal is to understand your skin’s unique needs and help you cultivate a home care ritual that is both effective and deeply rejuvenating.

is it okay to remain silent during my treatment?

At Marma, skin therapy is performed in silence to encourage relaxation and presence. We’ll communicate as needed, but once you’re settled, this is your time to fully unwind and receive. Silence allows for deeper connection and enhances the benefits of your treatment.

should i tip?

Let’s keep everything simple. I hope your experience leaves you feeling radiant and deeply cared for. The best way to show appreciation is by leaving a Google review or referring a loved one. Monetary gratuities are not necessary.

running late?

To allow for a smooth transition, please arrive 5–10 minutes early. If you arrive late, your treatment time will be adjusted accordingly, as I cannot extend sessions into another client’s appointment. Arrivals after 20 minutes will be considered a no-show and billed at 100%. Thank you for your understanding!

what is the cancellation policy?

Your time is valuable, and so is mine. As a solo practitioner, Marma is both my passion and my livelihood, and I kindly ask that cancellations be made with mindfulness and respect. Please provide at least 48 hours' notice if you need to reschedule or cancel your appointment.

If you are feeling unwell or experiencing contagious symptoms, including cold sores, please cancel your appointment. I am not able to provide treatment in cases of illness, and arriving with symptoms will result in a full-service charge. This ensures health and wellbeing for everyone.

• Cancellations within 48 hours will be charged 50% of the appointment fee, without exception.

• No-shows will be billed at 100% of the appointment fee.

• I am unable to provide refunds or credit toward future services.

Please book with care, knowing this policy ensures fairness, clarity, and respect for both of us.